Andy Morrison founder of Handyman.co.uk has built a reputation as a reliable innovative provider of home maintenance services with 18 years online experience. At Textatradesman.com we always explain to customers that we may not be the cheapest, but we will be the best value and offer a full workmanship guarantee.
Step 1 The Customer must notifiy the member immediately of any dissatisfaction and allow the member 8 hours to respond.In the mean time the member WILL send a full report and photographs of the works to customer care, they in turn will contact the custmer for a short explanation of any dissatisfaction.
Step 2 One of our in house surveyors will view the reports and make an assessment, Customerr care will review both parties version’s and send their findings to each side. if one or both parties are not satisfied with the findings, a regional surveyors will visit the property to make a final decision. Both parties will agree to abide by the decision beforehand.
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